Replies that sound like your brand, ready in seconds
Describe your brand, choose the reply language and add example replies. Start in Draft mode so you approve every reply before it goes out, then switch to Auto once the drafts sound right and the confidence threshold is set.
Every plan · knowledge sources on Pro and Agency
Fast answers without the generic AI tone
- Learns from your examples
- Describe how your brand talks and add a few real replies. Drafts follow your tone, your phrasing and the things you never say.
- Facts from your own pages
- Add knowledge sources such as shipping, returns or opening hours, and replies quote them instead of guessing. On Pro and Agency.
- Draft first, Auto later
- Approve every reply while you build trust. In Auto mode, only replies above your confidence threshold go out on their own.
- One voice per page
- Set a voice for the whole workspace and give a page its own when a brand or client needs a different tone.
Common questions
Does the AI reply on its own?
Only in Auto mode, and only above the confidence threshold you set. In Draft mode nothing is posted until you click Send.
Which language are replies written in?
The language you set under Brand voice. The AI reads comments in any language.
Can I edit a draft before sending it?
Yes. Edit it, send it as it is, or discard it and write your own.
Try it on your own pages
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