A record of every moderation decision
The Audit log keeps a timestamped entry for everything that happens on your account: each AI decision with its reasoning and confidence, every hidden comment and every reply sent, with who sent it. When a customer asks why their comment disappeared, search the log or filter it by date and you have the answer.
Answers when someone asks why
- Every action, AI or human
- Hides, unhides, likes and replies, each with a timestamp and who or what did it.
- The reasoning is kept
- AI decisions are stored with the rule they matched, the confidence and the reasoning in plain words.
- Search and filter
- Filter by action type, date range or page, or search for a word to find one entry among thousands.
- Proof for clients
- Agencies can show a client exactly what happened on their pages, and teams can see who sent which reply.
Common questions
Are manual actions logged too?
Yes. Actions by your teammates are logged with their name, next to the AI decisions.
Can I undo something I find in the log?
Yes. Open the comment and undo the action. The undo is logged as well.
Who can see the audit log?
Everyone in the workspace. Team members can view the inbox and the audit log; only workspace owners can change rules, brand voice or billing.
Try it on your own pages
Connect a page and see the inbox fill with real comments within minutes.
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