Instagram and Facebook DMs, handled like your comments
Messages to your Facebook Page and Instagram account land in a DMs tab in the same inbox. The AI reads each conversation, flags spam and drafts a reply in your brand voice, following a separate set of DM rules you write in plain English.
Facebook and Instagram · every plan
Private messages, same control
- Rules just for DMs
- DMs have their own rule set, so you decide what the AI answers in private and what it leaves to you.
- Spam flagged, not answered
- Fake collab offers, follower sellers and bot messages are flagged as spam, so nobody on your team wastes time on them.
- Pause the AI per conversation
- Taking over a conversation yourself? Pause the AI for that thread and resume it when you are done.
- Draft or Auto
- Approve each reply before it is sent, or let Auto mode send the ones the AI is confident about.
Common questions
Which messages are supported?
Messenger messages to your Facebook Page and Instagram direct messages. TikTok and YouTube do not give moderation tools access to messages.
Is DM moderation included in my plan?
Yes, on every plan, for Facebook and Instagram.
Does the AI answer every DM?
No. It replies on its own only in Auto mode and only when it is confident. Everything else waits as a draft or is left for your team.
Try it on your own pages
Connect a page and see the inbox fill with real comments within minutes.
Start free trial