Brands
Spam and fake giveaways hidden, product questions answered.
Hide bad comments.Reply to good ones.Double the engagement.
Social Moderator AI watches every Facebook Page, Instagram, TikTok and YouTube account you manage, plus your Google Reviews. It picks up new comments within a minute, hides spam and replies to real questions in your brand voice, 24/7 - and that fast conversation is exactly what the algorithm rewards with more reach.
For Facebook, Instagram, TikTok, YouTube & Google Reviews · Including Political Pages
M
Amazing product! Been using this for months 🙌
S
Hidden
CLICK HERE → bit.ly/free-money 💸 amazing deals!!
Contains promotional link · spam rule applied
P
Hidden
Check our competitor service at bestpromo.co
Competitor mention · auto-hide rule applied
S
AI replied
Do you ship to Germany? Looking to order 3 units
Hi Sarah! Yes - we ship to Germany, and orders of 3+ qualify for free EU shipping. Delivery is 3–5 working days 🌿
Drafted in brand voice · source: Shipping & Returns FAQ L
Needs review
Love the packaging! Any new flavours coming soon?
J
Lead
How much is the big jar? Do you ship to Vienna?
lead score 91 · asks about price and delivery
- Comments pile up faster than anyone can read them.
- The AI reads every one and hides the spam, with the reason.
- Questions get answered in your brand voice.
- Buyers get flagged, so you answer while they're hot. Start free trial
How it works
Answer real questions with your brand voice and the right information.
Real questions deserve real answers. The AI drafts replies in your brand's voice and grounds every fact in your own knowledge sources - so it never invents shipping rates, prices, or policies.
Every draft cites the source it pulled from, so you can trust it at a glance. Send in one click, edit first, or discard - you stay in control.
AI drafted a reply · brand voice
Hi Sarah! Yes - we ship to Germany, and orders of 3+ qualify for free EU shipping. Delivery is 3–5 working days 🌿
source: Shipping & Returns FAQ · 94% confidenceYou see every reason. No black boxes.
When the AI hides a comment or flags it for review, it tells you exactly why - citing your own rule in plain English. No guessing. No surprises.
Approve, undo, or override any AI action in one click. You're always the final authority.
A
Great product! Also check out AMAZING deals at promo.link/sale 🔥
AI hid this comment
"Contains an external promotional link. Rule: Hide comments that include off-site URLs from unrecognised domains."
Reply in minutes.
Double the engagement.
Facebook rewards posts that spark conversation fast. Every comment the AI answers in the first minutes counts as fresh engagement - so the algorithm pushes your post to more people.
More reach brings more comments, the AI answers those too, and the effect compounds. Pages that reply instantly routinely see around twice the engagement per post.
- AI replied to Marco B. · 2 min after posting
- AI replied to Sarah K. · 4 min after posting
- AI replied to Lena F. · 7 min after posting
Post reach
Early conversation tells the algorithm your post is worth showing.
Write rules the way you'd brief a person.
No regex. No decision trees. Just describe your policy in plain English, hit Publish, and the AI applies it consistently - every comment, every post, around the clock.
Rules are versioned. Preview against real comments before going live. Roll back to any previous version instantly.
- Hide comments that contain competitor brand names.
- Auto-hide any comment with an external URL unless the poster is verified.
- Flag for review anything that mentions pricing or asks for a discount.
- Never auto-action comments from accounts with more than 10k followers.
Published · v4 · updated 3 min ago
Everything you need to moderate comments at scale.
For brands, creators, and agencies managing Facebook, Instagram, TikTok and YouTube comments and Google reviews.
- Auto-action on every comment
- The AI hides or flags without waiting for you. Review the queue in bulk or let it run completely hands-free.
- Brand voice reply drafts
- Show the AI a few examples of how your brand speaks. It drafts replies that sound like you, ready to send in one click.
- Spot buyers in the comments
- Questions about price, stock or booking are sales waiting for an answer. The AI collects those commenters on a Leads page with their profile and a reply draft ready to send. On Pro and Agency plans.
- Answer your Google reviews
- Google reviews of your business land in the Inbox next to your comments, sorted by what still needs an answer. The AI drafts each reply in your brand voice, and you post, edit or delete it in one place. On Pro and Agency plans.
- Political pages supported
- Full support for political Facebook Pages and Instagram accounts - a category many tools refuse to handle.
- New comments in seconds
- Facebook and Instagram comments reach the AI the moment they are posted, through Meta's real-time webhooks - no waiting for the next check. TikTok and YouTube are checked about once a minute.
- Facebook, Instagram, TikTok + YouTube
- Connect all your Meta Pages, linked Instagram business accounts, TikTok accounts and YouTube channels from one workspace. No separate logins or setups.
- FacebookInstagramTikTokYouTubeGoogle Reviews
- Multi-page team workspaces
- Invite teammates to review comments and manage rules together. Role-based access on Pro and Agency plans.
- DM moderation
- Moderate Instagram and Facebook direct messages with the same AI rules and brand voice as your comments.
Simple, honest pricing.
Plus includes a 15-day trial. Upgrade when you are ready.
Plus
For a single brand owner or social media influencer.
$9/mo
$108 billed yearly
Save $12/year
$10/mo
$10 billed monthly
- Connected pages
- 2
- AI moderations / mo
- 250
- Team seats
- 1
- New comments
- Real-time on FB & IG
- Facebook, Instagram, TikTok & YouTube
- ✓
- Auto-action
- ✓
- Reply drafting
- ✓
- DM moderation
- ✓
- Political Facebook Pages & Instagram accounts
- -
- Image & GIF moderation
- -
- Lead detection with reply drafts
- -
- Google Reviews inbox with reply drafts
- -
Pro Most popular
For a growing brand running Meta ads who wants AI-assisted moderation.
$40/mo
$480 billed yearly
Save $108/year
$49/mo
$49 billed monthly
- Connected pages
- 10
- AI moderations / mo
- 2,500
- Team seats
- 3
- New comments
- Real-time on FB & IG
- Facebook, Instagram, TikTok & YouTube
- ✓
- Auto-action
- ✓
- Reply drafting
- ✓
- DM moderation
- ✓
- Political Facebook Pages & Instagram accounts
- ✓
- Image & GIF moderation
- ✓
- Lead detection with reply drafts
- ✓
- Google Reviews inbox with reply drafts
- ✓
Agency
Manage many client pages from one workspace.
$160/mo
$1,920 billed yearly
Save $468/year
$199/mo
$199 billed monthly
- Connected pages
- Up to 50
- AI moderations / mo
- 15,000
- Team seats
- 15
- New comments
- Real-time on FB & IG
- Facebook, Instagram, TikTok & YouTube
- ✓
- Auto-action
- ✓
- Reply drafting
- ✓
- DM moderation
- ✓
- Political Facebook Pages & Instagram accounts
- ✓
- Image & GIF moderation
- ✓
- Lead detection with reply drafts
- ✓
- Google Reviews inbox with reply drafts
- ✓
Comment moderation is used by
Anyone with a busy comment section that customers, fans or voters read.
Content creators
Scam bots and hate hidden, fans answered in your voice.
Politicians
Threats and insults hidden, criticism kept visible.
Agencies
Every client's pages in one queue, each in its own voice.
E-commerce
Size and delivery questions answered while buyers still look.
Common questions
When a new comment arrives on your connected Facebook, Instagram, TikTok or YouTube page, our AI reads your moderation rules and brand voice, then decides whether to hide, flag for review, or leave the comment visible. Every decision includes a visible reason so you can always understand and audit what happened.
Go to Pages in the sidebar and click "Connect pages." You'll be redirected to Facebook Login to grant the necessary permissions. Once connected, we subscribe to real-time webhooks so new comments appear in your inbox within seconds. For TikTok, click "Connect TikTok" and approve the request in TikTok; comments are then imported every few minutes. For YouTube, click "Connect YouTube" and sign in with Google; comments are then imported every few minutes too.
Facebook and Instagram comments arrive within seconds of being posted. Meta sends them to us through real-time webhooks, so there is no waiting for a scheduled check, and the AI moderates each one as soon as it arrives. TikTok and YouTube do not offer comment webhooks, so we check those about once a minute.
Write rules in plain English, one rule per line or paragraph. Be specific: "Hide comments containing competitor brand names" works better than "Hide bad comments." You can preview any rule against a sample comment before publishing.
Check that your page is active (green dot on the Pages screen). Facebook and Instagram comments normally arrive within seconds; TikTok and YouTube are checked about once a minute. If something is still missing, trigger a manual sync from the Pages screen.
Yes. Open the comment detail and click "Undo." This restores the comment on Facebook, Instagram, TikTok or YouTube and marks it as needing human review. All undo actions are recorded in the Audit log.
A comment marked "needs review" means the AI flagged it but did not take an automatic action - it wants a human decision. This happens when the comment is borderline, when your rules are ambiguous, or when the AI confidence is below the threshold.
Each moderation decision (hiding, flagging, or approving a comment) and each AI reply draft counts as one AI action. Viewing comments, manually hiding, or editing drafts does not consume quota.
Go to Billing in the sidebar. You can switch between Plus, Pro, and Agency plans at any time. Upgrades take effect immediately; downgrades take effect at the end of your current billing period.
Your comments are never used to train AI models. Comment data is processed only to perform moderation for your workspace and is not shared with other workspaces or third parties. See our Privacy Policy for full details.
The AI can read and moderate comments in any language. Your rules should be written in English. Drafted replies always use the language you set under Brand voice - not the language of the comment.
Ready to stop moderating manually?
Set up in minutes. Start with a 15-day Plus trial and upgrade when you are ready.
Start free trial
Do you ship to Germany? Looking to order 3 units